Memos Show VA Staffers Have Been 'Gaming System' for Six Years

Internal memos show the VA has been playing whack a mole for at least six years with employees who use dozens of different scheduling tricks to hide substantial delays in health care for America’s veterans. And whenever the VA tries to stop its staffers from “gaming the system,” the staffers come up with new techniques.

 

Memos Show VA Staffers Have Been ‘Gaming System’ for Six Years – NBC News.com.